| Job Title: |
Conference Telesales Executive |
| Reporting To: |
Conference Manager/Exhibitions Director |
Job Purpose
To invite and drive through the sales process of selling delegate places for a wide range of conferences to achieve pre-determined revenue and profit targets whilst ensuring strong relationships are built with new and existing customers. It is important you are competent in all aspects of the conference sales process including urgency, sales pitch creation, qualifying the right prospects, time management, handling objections, reaching decision makers, conducting sales briefs and understanding the key elements in closing the sale.
Key Performance Indicators
- Achievement of sales revenue/targets
- Number of calls made per day
- Effective co-ordination with production and marketing
- Growth of existing portfolio by generating new leads
- Up selling and cross selling of companies and events
Main Tasks & Responsibilities
Sales
- Drive through the achievement of delegate numbers and sales revenue targets
- Continue to build strong relationships with current and potential clients both pre and post event
- Effectively convert and up sell inquires into sales
- Provide ongoing constructive feedback to the marketing team
General
- Continually monitor and research the market to increase market knowledge
- Identify competitive events and familiarise with competitor events
- Forward updates on database for database dept updating
- Perform any other duties commensurate with the grade and level of responsibility
- Submit weekly sales report and daily updates of the daily planner
- Provide event feedback to production and marketing on a regular basis
Minimum Education Level Required:
- Educated to Diploma/GCE ‘A’ level and above
Background Skills, Knowledge & Experience
Essential
- Minimum of 1-2 years sales experience in a business environment
- Demonstrated successful sales record of high value sales activity
- Understanding of event sales cycles
- Computer literate and proficient in the use of Microsoft Word and Excel
- Speaks and writes clearly and fluently in English to both individuals and groups
- Numerate
Desirable
- Related Industry knowledge
Behavioural Competencies
Essential
- Effective communication at all levels internally and externally
- Trustworthy and discrete with sensitive information
- Positive approach to team work
- Effective negotiation and persuasion skills
- Ability to work under pressure and within changing priorities and deadlines
- Customer focus
- Results driven
- Attention to detail and accuracy
- Ability to sell on multiply events
- Interpersonal skills
- Time management
- Self motivated and can work with min. supervision
Only shortlisted candidates will be notified.
Click here to submit your application.
Alternatively, you may wish to send your detailed resume and recent photo to:
The Human Resource Department
IIR Exhibitions Pte Ltd
205 Henderson Road
#03-01 Henderson Industrial Park
Singapore 159549 |